We stand behind the quality of our coffee and want you to be fully satisfied with your purchase. If something isn’t right, we’re here to help.
How to Request a Return or Refund
To initiate a return or refund, please email us at info@harlocoffeeroasters.com within 30 days of receiving your order.
In your email, include:
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Your order number
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A brief explanation of why you’d like to return the item
What Happens Next
Once your request is reviewed and approved:
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You do not need to return the coffee bag
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A refund will be issued to your original payment method
If you'd prefer an exchange, let us know and we’ll ship the replacement to your desired location once confirmed.